All products sold through the site are subject to availability. All orders, of any size, are subject to acceptance by the company; this acceptance can be denied at the discretion and without any reason. The quality and quantity of the pieces, the technical description, the dimensions, the sizes and other information provided in the product sheet are truthful and controlled; however please note that - due to the nature of digital images - colors and materials may appear slightly different from the original. TO DO BRAND reserves the right to modify or delete any information at any time and without providing explanations. Only users legally of age according to the laws of the country of origin will be able to carry out operations through the portal. By registering on the portal, the user declares to be of age and to accept the following

conditions of use, as well as being responsible for any information provided at the time of registration and subsequently for each purchase.

In the event that one or more products should prove to be unavailable immediately (out-of-stock) we reserve the right to cancel or delay shipment, to replace missing pieces or to ship the pieces in stock, as agreed with the client.

TO DO BRAND guarantees maximum professionalism at every stage of the purchase, having said that, the delivery times of the goods may vary depending on the destination. The company declines all responsibility for any delays not attributable to it or problems related to the customs legislation of the country of delivery. If you want to calculate the average delivery times for your country, check the shipping table . In case of problems related to the purchase or shipment of the product, you can contact our customer service within 14 days of receiving the product.

Payment for purchases on the portal must be made according to the methods and times agreed with the company at the time of purchase confirmation. TO DO BRAND reserves the right to cancel and/or refund orders placed by the customer if it deems it necessary and without any reason. The customer is free to choose from the forms of payment made available by the company at check-out. The company reserves the right to report to the competent authorities any improper use of electronic payment methods or other illicit or suspicious activities. Such activities will be reported to the relevant international trade authorities and to the locally involved authorities.

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We exclude any liability relating to the contents of any websites that lead, directly or indirectly, to the portal www.todobrand.it or to other company portals. All products sold on the portal comply with European standard regulations. Therefore all the products sold are accompanied by a European guarantee, according to the standards indicated by it. The company will do everything in its power to keep the site active and updated, however it could happen that, for technical reasons, the portal is temporarily unavailable from time to time, or not optimized for use through some specific browsers. We cannot guarantee the absolute absence of technical or content errors; any malfunctioning of the portal will not be prosecutable or attributable to us. TO DO BRAND will not accept any responsibility for any loss or cancellation of personal data entered on the portal even if caused by it. To request a refund, the product must be returned with the original tag and in optimal conditions. In case you have received material different from the one ordered, we will take care of making a refund and/or

replace the item in question totally free of charge. However, any errors of this type must be promptly reported to our customer service before being able to request any type of intervention. To support you at all times, we have created a customer service to address any complaints or problems. This service will be active at the times and in the forms provided by us. For problems or complaints it is necessary to submit a detailed complaint so that all the necessary assistance can be provided. If you wish to submit a complaint or grievance, fill in the appropriate forum. Some products (usually in conjunction with special offers) may be non-refundable, this possibility will be duly reported through the product data sheet. TO DO BRAND puts all its technology at your disposal to make every transaction secure.

All goods sold outside Italy may be subject to local taxes or different customs regulations. TO DO BRAND is not responsible for any customs duties applied by the receiving country. For any information on the possible presence of obstacles of this type, it is necessary to contact the customs authorities of the receiving country. All products are accompanied by regular billing. Virtual copy of the invoice can be sent in advance upon request at the time of payment. Some products in the catalog may not be available in specific countries due to local restrictions. TO DO BRAND reserves the right to deny the purchase of any product without any explanation.

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It is possible to cancel your order before shipment but only in agreement with TO DO BRAND and upon written notice. For details on this possibility, contact our customer service. TO DO BRAND provides the possibility of unsubscribing from the portal at any time and/or modifying one's personal information without the need to provide explanations. The user has the right to exercise this right within 14 days from the day of delivery of the goods.

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It is our mission that the customer is satisfied with his purchase and returns to each new occasion. For this reason, we provide you with a customer service that you can contact for any clarifications, assistance or complaints. If you identify serious problems, before contacting the competent authorities, we invite you to contact TO DO BRAND so that the procedures for a conciliation can be started.

TO DO BRAND will not use your personal data for purposes other than those indicated on the portal. The data released to the company will be stored with IT tools and automatically added to our mailing lists and customer lists. If you wish to change your privacy settings, please do so through your personal area. If any part of this Terms and Services Agreement (TOS) is held to be illegal by any local court of law the remainder will continue to apply. It will not be possible to attribute to the company any problem linked to circumstances beyond its control. These conditions and terms of use (TOS) are governed by Italian law. Any dispute that cannot be regulated otherwise will be managed by the competent territorial office.

TO DO BRAND informs that the data provided through the use of the TO DO BRAND portal can be processed, always and in any case, having regard to the aforementioned legal obligations. On the basis of article 4, paragraph 1, letter A, of the Privacy Code, treatment must be understood as: "any operation or set of operations, carried out with or without the aid of electronic or automated means, concerning the collection, , the organization, storage, processing, the

modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction of data”. By data we mean all personal or corporate information collected during navigation on the portal.

The data controller is TO DO BRAND, in the person of the legal representative of the company To Do Lab srls who undertakes to ensure the protection of your privacy. Your information will only be used for the requested transactions and for any national and international legal reporting obligations related to trade.

The collected data, processed in a lawful and correct manner, will be used by TO DO BRAND, with prior consent, only and solely for the purposes described below: to provide the services presented on the site and the sending of purchased and/or promotional related to TO DO BRAND; to provide information to any delivery companies and/or other companies belonging to the same group with

which TO DO BRAND had stipulated/will stipulate commercial agreements; for the activity of possible verification of the data provided, also through cross-checks, sharing and continuous and reciprocal updating of data, with external databases, and/or with those companies to which the commercial partners of TO DO BRAND resort/will resort to supplement the customer or credit rating

required for purchases; to verify the level of customer satisfaction; for commercial communication, the offer of products or services, the sending of advertising material, the carrying out of market research by TO DO BRAND or other companies belonging to the same group, by means of letters, telephone, e-mail, and other means; to generally perform legal obligations. We inform you that you are free to give or refuse your consent to the processing of personal data for the aforementioned purposes; however, it is our obligation to inform you that your eventual refusal to give such consent will make it impossible for TO DO BRAND to provide you with the requested service, without prejudice to the provisions of art. 7, paragraph 4, of the Privacy Code in the event of opposition "to the processing of personal data concerning you for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication". We remind you that your data will not be in any case

transferred to third parties unrelated to the commercial relationships stipulated with TO DO BRAND. We also remind you that registration on the portal constitutes proof of acceptance of this regulation and our Terms of Service. TO DO BRAND reminds that the responsibility for the truthfulness of the data communicated remains with the customer.

The data provided may be communicated by virtue of the purposes described above to: companies that carry out advertising, postal or communication services with which TO DO BRAND has stipulated/will stipulate commercial agreements for the execution of the instructions received, or, for the provision of services required; data evaluation company; service companies for the acquisition, recording and processing of data deriving from documents or supports supplied or originated by the customers themselves and concerning massive processing relating to payments or shipments; companies that carry out activities of transmission, enveloping, transport and sorting of communications to customers; companies that perform archiving services for documentation relating to relationships with customers; payment service management companies, credit card companies, etc.; survey company about: quality of services provided, customer satisfaction, offer of new products, etc.;

TO DO BRAND ensures the use of suitable tools to guarantee the absolute security and confidentiality of the personal data you provide. The data processing can be carried out using manual, computerized or telematic tools designed to memorize, manage and transmit the data. We remind you that the site is protected by adequate protection systems to block access to confidential information by outsiders.

TO DO BRAND, in full compliance with the provisions of articles 7 and 8 of the Privacy Code, informs you that the user has the right: to know the existence of personal data concerning him, which must be made available to you in the form intelligible; to know the origin of the data concerning you; to know the purposes and methods of treatment; to know the logic applied in case of treatment carried out with electronic instruments; to know the details of the data controller and data processors;

to know the subjects or categories of subjects to whom the personal data may be communicated; the updating, rectification or integration of personal data concerning you; the cancellation, transformation into anonymous form or blocking of personal data concerning you, the treatment of which has not been correctly authorized; to oppose, for legitimate reasons, the processing of data even if pertinent to the purpose of the collection; to oppose the processing of data envisaged for the purpose of sending advertising material or for commercial information purposes. To exercise the rights referred to in article 7 of the Privacy Code summarized above, the customer can contact TO DO BRAND according to the procedures set out in article 9 of the same code, and preferably by registered letter with return receipt.

Something wrong with your order?

To return the product and confirm the return address, contact customer care in the chat, alternatively write to order@todobrand.it and we will contact you to assist you in managing your problem.

Our offices are below

Lazio - Rome

Via Ostiense, 131L 00154 Rome Tel. (+39) 067842766

Campania - Cimitile (NA)