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Faqs

What is To Do Brand?

todobrand.it is a website dedicated to e-commerce where you can buy a wide range of clothing and accessories carefully selected by industry experts.

How can I buy the products?

To make purchases on todobrand.it it is not necessary to be registered. However, we advise you to create an account to access exclusive areas and services dedicated to our customers. Discover the new trends and the most interesting Designers directly from our proposals on the Home Page, choosing a Designer or a category from the navigation menu or using the internal site search.

Shopping is easy, fun and social!

How can I pay?

You can pay for free by credit card (Visa, Mastercard, American Express) or with your Paypal account.

Paying is simple. Just follow the steps by viewing the information and entering the correct data. Once the payment has been made, you will receive an email confirming the purchase.

How soon will I receive my purchase?

The purchased products are shipped directly from the Brand headquarters. Since we want to guarantee you maximum support throughout the shopping experience, we are the ones who directly manage the shipment until the product arrives at its destination

Once shipped with TNT, your purchase will be delivered in 3-5 working days in Italy. International shipments may take a few more days, depending on the country where you live..

How much is shipping?

Shipping costs are:

To the same country as the Brand – €8
Different country – Europe – 15€
Different country – Worldwide – 20€

​Only international shipments may be subject to customs charges. These are not due by us or by the courier, but by the country where you live. We cannot therefore calculate them in advance, but you will be informed by the courier once the purchase has arrived at its destination.

Can I exchange my purchase?

For each purchase you have the right to be able to return it within 14 days from the delivery date. Remember that the returned product must be without damage and/or signs of wear, otherwise the return will not be accepted. In the event of a return, you will be refunded the amount you paid, less the cost of the return shipment. If, on the other hand, you are interested in changing the product for another one, contact us, we will try to help you in the best possible way. For more information, go to the Terms and Conditions section.

Are your products original?

All the products on todobrand.it are original, guaranteed by direct and consolidated relationships with authorized designers, manufacturers and dealers.

The items for sale on todobrand.it are all rigorously new, carefully selected by international experts.